Welcome to the on-line skills audit.  This simple, questionnaire will identify your personal training and development needs and should take no longer than 15 minutes to complete. You’ll be asked specific questions relevant to your role, and then questions about your general skills. If you wish to change any answer, just click the ‘Reset’ button.

What do you do? Your main responsibilities:

Your work - please tick up to THREE of the headings below which best match your role.
	1. Managerial, Supervisory or Finance
	2. Administrative, Office or Reception
	3. Community Development Worker
	4. Project Worker / Adviser
	5. Health & Safety
	6. Trustee or Committee Member

1. Managerial, Supervisory or Finance:

In answering the following questions about training or information needs, please think about what will help you most in carrying out your work

Please indicate how great your need for training is in each of the following areas; ignore those which are not relevant.
	High		Medium		Low
Strategic planning
Business planning
Recruitment of staff and volunteers
Interviewing skills
Conducting appraisals/ supervision
Planning staff development (CPD)
Managing staff
Managing volunteers
Motivating staff
Challenging poor performance

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1. Managerial, Supervisory or Finance:

In answering the following questions about training or information needs, please think about what will help you most in carrying out your work

Please indicate how great your need for training is in each of the following areas;; ignore those which are not relevant.
	High		Medium		Low
Budgeting
Fundraising/ grant applications
Managing contracts
Delegation
Time management
Project management
Marketing & promotion
Managing change
Monitoring and evaluation
Quality assurance
A management qualification (please specify if known)

Any other areas of need?

2. Administrative and Office Skills

In answering the following questions about administration and office skills, please think about what will help you most in carrying out your work

Please indicate how great your need for training is in each of the following areas; ignore those which are not relevant.
	High		Medium		Low
Dealing with the public
Cash handling
Bookeeping
Payroll
Using IT accountancy software e.g. Sage
Minute taking
A business administration qualification (please specify if known)

Any other areas of need? ICT skills will be covered later

3. Community Development Worker

In answering the following questions about community development, please think about what will help you most in carrying out your work

Please indicate how great your need for training is in each of the following areas; ignore those which are not relevant.
	High		Medium		Low
Helping groups to start up
Project management
Volunteer management
Fundraising
Giving funding advice
Event management
Publicity & promotion
A community development qualification (please specify if known)

Any other areas of need?

4. Project Worker/ Adviser

In answering the following questions about project work, please think about what will help you most in carrying out your work

Please indicate how great your need for training is in each of the following areas; ignore those which are not relevant.
Working with client/ user groups (please specify if known)	High		Medium		Low

Provision of information & advice
Issues of confidentiality
Dealing with challenging behaviour in adults
Dealing with challenging behaviour in children & young people
Partnership working
Client support/ advocacy
Community research
Managing budgets
Monitoring and evaluation
A relevant qualification (please specify if known)

Any other areas of need? i.e. specialist e.g. Children, elderly, disability, arts, environment, transport, research

5. Health and Safety

In answering the following questions about health and safety, please think about what will help you most in carrying out your work

Please indicate how great your need for training is in each of the following areas; ignore those which are not relevant.
	High		Medium		Low
Fire regulations
Emergency procedures
First aid
Food hygiene
Lone Working
Risk assessment
Disability discrimination act compliance
Manual handling
Safety at work
COSHH
A relevant qualification (please specify if known)

Any other areas of need? i.e. specialist training in Security, Catering, Electrical

6. Trustees

In answering the following questions about trustees, please think about what will help you most in carrying out your work

Please indicate how great your need for training is in each of the following areas; ignore those which are not relevant.
	High		Medium		Low
Roles and responsibilities
Legal aspects of running a charity
Strategic planning
Chairing meetings
Committee skills
A relevant qualification (please specify if known)

Any other areas of need?

Thinking now about the skills you need to help you work effectively

7. Information and Communication Technology

Please indicate how great your need for training is in each of the following areas; ignore those which are not relevant. If you select High or Medium, you will be asked in the next screen to identify the level of training required.
	High		Medium		Low
Use of MS Word
Use of spreadsheets i.e. Excel
Use of desktop publishing i.e. Publisher
Use of presentations i.e. PowerPoint
Use of databases i.e. Access
Use of MS Project
Use of email (e.g. Outlook)
An ICT qualification (please specify if known)

Any other ICT skills?

And what level of training is required?
	Basic		Intermediate		Advanced
Use of MS Word
Use of spreadsheets i.e. Excel
Use of desktop publishing i.e. Publisher
Use of presentations i.e. PowerPoint
Use of databases i.e. Access
Use of MS Project
Use of email (e.g. Outlook)
An ICT qualification

8. Communication skills

Please indicate how great your need for training is in each of the following areas; ignore those which are not relevant.
	High		Medium		Low
Presentation skills
Report writing
Teaching/ training skills
Chairing meetings
Participation in meeting skills
Dealing with conflict
A teaching qualification (please specify if known)

Any other Communication skills?

9. Personal knowledge and skills

Please indicate how great your need for training is in each of the following areas; ignore those which are not relevant.
	High		Medium		Low
Disability awareness
Diversity/ equal opportunities
Data protection regulations
Time management
Stress management
Team working
Partnership working
Lone working
Assertiveness
First aid
Food Hygiene

Any other skills?

Thinking now of the way that you prefer to learn… What kind of learning / courses would suit you most? (tick all that apply)
	Short workshop (i.e. 4 hours)
	Single training day
	Short course
	On-line courses
	Coaching/ mentoring
	Networking or peer forums
	Action Learning Sets (focused group meetings)
	Personal reading of fact-sheets & guides
	Accredited course with Certificate
	Full qualification (e.g. NVQ)

How far are you willing/ able to travel for the right course?

What is the highest level of qualification that you hold?

Do you have any specific learning needs about which we should be aware? Please give details

Please note any other relevant information that would help us find the right training or information for you.

Finally, please could you fill in your personal details.
Name
Job Title or Volunteer Role
Organisation
Town/ City
Postcode
Email
Telephone

This programme is part funded by the European Union through the European Social Fund, and co-financed by the Learning & Skills Council.

Your personal details from this audit will be treated as confidential.  LearningNet and Community Action Hampshire comply with requirements of the Data Protection Act.

If you wish to read our Data Protection Policy in full please tick the box.

Data protection and Privacy Policy

Community Action Hampshire (CAH) is committed to protecting the rights and privacy of individuals in accordance with the Data Protection Act 1998. The organisation processes information about its staff, volunteers, organisations, clients, funders and other individuals it has dealings with for a range of administrative purposes (e.g. to disseminate information, administer projects and comply with legal obligations to funding bodies and government). In order to comply with the law, information about individuals must be collected and used fairly, stored safely and securely and not disclosed to any third party unlawfully.

All "processing" of personal data (including collection, holding, retention, destruction and use of personal data) is governed by the Data Protection Act 1998. The Act applies to all personal data - whether it is held on a computer or similar automatic system or whether it is held as part of a manual file. Personal data is defined as information relating to an identifiable living individual and can be held in any format, electronic (including websites and emails), paper-based, photographic etc. from which the individual's information can be readily extracted.

Under the 1998 Act, all organisations that process personal information are required to notify the Information Commissioner's Office. CAH as Data Controller is registered with the Information Commissioner.

Data Protection Principles • Data should be processed fairly and lawfully. • Data should be obtained for one or more specified lawful purposes. • Data shall be adequate, relevant and not excessive. • Data shall be accurate and where necessary kept up to date. • Data is not kept longer than is necessary for its purpose. • Data shall be processed in accordance with subject rights under the Act. • Appropriate technical and organisational measures shall be taken against unauthorised/unlawful processing, loss, destruction, damage to personal data. • Data shall not be transferred outside European Economic Area (EEA) unless that country/territory ensures adequate level of protection for rights and freedoms of data subjects in relation to the processing of personal data.

Data Subject Rights • To make subject access requests regarding the nature of information held and to whom it has been disclosed. • To prevent processing likely to cause damage or distress • To prevent processing for purposes of direct marketing • To be informed about mechanics of automated decision taking process that will significantly affect them • Not to have significant decisions that will affect them taken solely by automated process • To take action for compensation if they suffer damage by any contravention of the Act • To take action to rectify, block, erase or destroy inaccurate data • To request the Commissioner to assess whether any provision of the Act has been contravened

What is the purpose of this Skills Audit? It is to raise the level of skills within the voluntary & community sector by enabling staff and volunteers to identify the training which will help them in their role. It is not trying to sell anything. How did you select me for a Skills Audit? Numerous voluntary & community organisations within Hampshire and the Isle of Wight have been contacted. This is a voluntary, optional skills audit which has not been specifically targeted at specific persons or groups of people.

How did you get my email address? We have emailed organisations or people directly with our Skills Audit who we feel would benefit from this service. Addresses have been taken from Community Action Hampshire’s databases or from Guidestar UK or the Evolve database. If you have been sent an email by LearningNet and you do not believe you have given your permission or just wish your name to be removed from our records or database, let us know and we will remove it.

Why do you ask for an email address on your Skills Audit? LearningNet needs this in order for our Adviser to send you a completed report, or to contact you for clarification. LearningNet may also contact you at a later stage concerning this or other learning and development opportunities. We will not pass on these details to anyone outside of Community Action Hampshire. If after completing such a Skills Audit you decide that you would like your email address removed from our database, please email info@action.hants.org.uk stating your name and organisation and we will ensure your email address is removed.

Any other questions? If you require any further information about this Privacy Statement contact: Chris Tews, LearningNet, Community Action Hampshire, Beaconsfield House, Winchester SO22 6AT. Telephone 01962 85 7380. email chris.tews@action.hants.org.uk. CAH places a very high value on trust and openness - if you feel you would like to know more about the Data Protection Act or how we are complying with the Act contact the Data Protection Officer at CAH - email sarah.peverell@action.hants.org.uk or telephone 01962 857366.

Thank you for taking the time to complete this audit, please click on the SUBMIT button and your answers will be forwarded to one of LearningNet's skilled Advisors.